EBK OPERATIONS MANAGEMENT
EBK OPERATIONS MANAGEMENT
14th Edition
ISBN: 9781260718447
Author: Stevenson
Publisher: MCG COURSE
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Chapter 10, Problem 29P
Summary Introduction

To determine: Whether the process is in control.

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Describe how to construct process control charts and use them to determine whether a process is out of statistical control.
An automatic filling machine is used to fill 1-liter bottles of cola.  The machine’s output is approximately normal with a mean of 1.0 liter and standard deviation of .01 liter. Output is monitored using means of samples of 25 observations.  Determine upper and lower control limits that will include roughly 97% of the sample means when the process is in control. Using Appendix B, Table A to find the value of Z corresponding to the mean control limits.
Why is it important to prove that a process is proven capable before developing statistical control limits (i.e., SPC charts)?
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