Accounting Information Systems
Accounting Information Systems
11th Edition
ISBN: 9781337552127
Author: Ulric J. Gelinas, Richard B. Dull, Patrick Wheeler, Mary Callahan Hill
Publisher: Cengage Learning
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Chapter 9, Problem 1RQ
Summary Introduction

To determine: The impact of incorrect customer address to business.

Introduction:

Accounting Information System (AIS) is said to be the specialized subsystem of the Information System (IS). AIS can be used in the business events for the purpose of collecting, processing, and reporting the financial information.

Expert Solution & Answer
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Explanation of Solution

Determine the impact of incorrect customer address to business:

For a successful business, customer information is valuable and a lifeline, as it would decide the value of the business’s customer service. The consequences are as follows:

  • Lower customer satisfaction
  • Higher maintenance cost and error in product or service delivery
  • Negative publicity
  • Invalid report and decreased productivity
  • Increased resource consumption
  • Loss of revenue

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