Essentials of Business Communication (MindTap Course List)
Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Chapter 1, Problem 1.13AAC
Summary Introduction

To determine: -

The meanings of the commonly used idioms in English language.

Introduction: -

Idioms play a major role in any verbal and written communication.

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Which of these is an important step you can take to improve the chances of successful intercultural communication? Select one: 0000 a. Explain your cultural norms to the audience b. Be aware of how societal rules influence your communication style C. Minimise the use of gestures d. Smile and nod to indicate understanding e. Assume others have little understanding of your culture
(b) According to you what are the qualities of a good speaker and discuss your points under different headings. Also analyze on what basis you consider a speaker a poor communicator? Solution:
Provide some examples as to how words and phrases may have different meaning to people of different cultures and the content of the message may get lost.
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