ou are speaking with a patient on the phone, you have another patient on hold, and a new patient walks in, what do you do? 2. Patient calls and is very rude and upset; you have tried to calm them down without any success. How would you handle the situation?

ou are speaking with a patient on the phone, you have another patient on hold, and a new patient walks in, what do you do? 2. Patient calls and is very rude and upset; you have tried to calm them down without any success. How would you handle the situation?

Essentials of Pharmacology for Health Professions

7th Edition

ISBN:9781305441620

Author:WOODROW

Publisher:WOODROW

ChapterCRE1: Comprehensive Review Exam For Part 1

Section: Chapter Questions

Problem 29CEP1

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You are speaking with a patient on the phone, you have another patient on hold, and a new patient walks in, what do you do?

2. Patient calls and is very rude and upset; you have tried to calm them down without any success. How would you handle the situation?

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