A managing director of a large company made the following statement: “To be successful in business, all you need is a customer. You don’t need any of those tight little academic concepts of how to manage. You don’t even need to solve all your problems or to be efficient. All you need is to find out what you do right for the customer you have already got and do more of it.” Assess the validity of this statement.
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A managing director of a large company made the following statement: “To be successful in business, all you need is a customer. You don’t need any of those tight little academic concepts of how to manage. You don’t even need to solve all your problems or to be efficient. All you need is to find out what you do right for the customer you have already got and do more of it.” Assess the validity of this statement.
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- Ezzee solutions, a business consulting company, is embarking on implementing an Information System to integrate accounting, finance, marketing, production and human resource management within the organization. It provides the information an organization needs for efficient operations, effective managerial decision-making and a competitive advantage. You have been appointed to conduct training to the staff at Ezzee solutions on the details of the information system. Your presentation would include the following aspects. Discuss in detail any five benefits an Information System offers to the organization like Ezzee solutions.Direction: Do what is instructed below. Write your answers in your notebook. One of the goals of business is to cater the needs and wants of the customers and make them satisfied of the goods & services that a business provides in order for them to share their experiences for the growth and sustainability of the business operation. Now, I want you to create your own product or services that best suits to the needs of our present situation which we are in the midst of the global pandemic. Requirement: Create your own product using the Five (5) Product Levels by Kotler. Use the table below: Product levels Question Product or services you Draw the product you want Drawing here: Answer can create and offer to to offer your customers bas Core benefit of the State the fundamental product benefit that you can offer to satisfy them Generic product State the basic version of the product the features necessary for it to function State the product set of Expected product features that the…This discussion is associated with the Navigate 2 Scenario - Episode 4: How are we doing? It’s time for a marketing audit! The Health Care System wants to see how responsive they are to market needs and preferences, and if their marketing strategies are showing a good return on investment. You have been brought in as an objective party to perform this audit. During this episode, you need to identify the right people to be in the interviews and choose the best questions to ask from the following categories. Identify who the stakeholders are in the interview and who are the best people to ask questions regarding the following categories (choose 3 categories). What are the questions you will ask? Market and market segments The organization Competitors Products and services Price Promotion Channels of distribution
- From the perspective of your department and management level, discuss the problem of high returns. Suggest ONE contributing factor that may be upsetting the business process(es) you have chosen and ONE contributing factor for those customers experiencing short deliveries. Request information from TWO other departments that could assist in your investigation. Please specify both the TYPE, and specific CONTENTS of the report you are requesting (Unit 3 types of output).Descriptive, Prescriptive, and Predictive Analytics, are methods used to determine outcomes for businesses. How are they different from each other? When are they used? Pretend that you are a Data Analyst in a company, how would you apply or used some of these methods?Which among the following is one of the advantages of the McKinsey 7S model 1-It is considered a long-term model 2-With the changing nature of businesses, it remains to be seen how the model will adapt. 3-It seems to rely on internal factors and processes and may be disadvantageous in situations where external circumstances influence an organization. 4-It is considered a longstanding theory, with numerous organizations adopting the model over time.
- The company hires independent contractors to perform a variety of customer-focused tasks, such as complaint resolution, for its client, the financial services industry. We get to know all of our contractors because, as the chief of staff puts it, "vetting of such contractors is very important because of the nature of our client's business. We've even watched contractors develop. We have one contractor with us today who started at 16 and is now a manager at 26." The contractors are introduced to more than just the chief. Some of the contractors have been working with a customer for so long that if they leave, the crew must continue. This company has 4,000 contractors and 226 full-time employees, so succession planning must take both into consideration. When working with a contractor, it usually recommends to its financial services clients that they add the contractor to their at-risk registry. The client will hire a full-time employee, and the contractor will learn new skills. Select…Suppose you are faced with the following problems as a sales manager: a) Salespeople are not spending adequate time to develop new set of customers. b) Salespeople are selling profitable products less than non-profitable and easy to sell products to achieve their sales volume quotas. Suggest a compensation plan that can be used to solve above problems.A little over two years ago, Avondale Industries acquired a company that produces a line of adhesives and sealants used in the aerospace industry. The acquisition was shortly followed by providing the best and brightest employees in the division with training every three months on topics selected by the group. A year later, the adhesives and sealants division developed a new sealant that lasts longer, is less expensive to produce, and is more effective in preventing the spread of fire or flames from the engine compartment to the airplane and preventing air leakage. The new product resulted in a sustainable competitive advantage in the market. Which of the following statements best explains how training contributed to the division’s new competitive advantage? The training gave the employees the opportunity to demonstrate their many skills and competencies to the company. The training taught the employees how to look at competitors’ products and determine how to make them…
- You have been asked to oversee a focus group of customers and potential customers of your company. After listening to this group, you notice a few expectations they all seem to have. Examples of customer expectations might include: O They want more for their money. O They are looking for information so they can make a good decision. O They want to talk or chat with a person who understands the product. O All of these are possible customer expectations.Two years after the establishment of an industrial company, the management launched a strategic plan to increase profits through adding value services, improving the quality of its products, and eliminating all pollution caused by the production process.Important sources of the company's strength and advantage include all except: * quality products and services customer satisfaction O employees disatisfaction h social responsibilityImplementation of a company’s strategic plan often begins by determining management’s basic expectations about future economic, competitive, and technological conditions, and their effects on anticipated goals, both long-term and short-term. Many firms at this stage conduct a situational analysis that involves examining their strengths and weaknesses and the external opportunities available and the threats that they might face from competitors. After performing the situational analysis, the organization identifies potential strategies that could enable achievement of its goals. Part of this process involves business managers creating budgets to plan for future operations, create benchmarks to measure progress, and maintain necessary accounting controls. The majority of literature that has used examples to describe a master budget have been limited to manufacturing companies. These companies tend to have comprehensive operating budgets and therefore serve as a good starting point in…