Chapter 1, Problem 1.13.2C

Least five ideas related to health assessment that will contribute to the efficiency and effectiveness of data gathering and nursing process .

Scenario: You are the Administrator of a 200 bed Nursing Home located in the Bronx New York. You conducted an internal 20 question customer satisfaction survey for the long and (20 bed) short-term unit. The CNAs helped the residents complete the surveys as required. The response rate was 7% and the score for each survey question related to staff attitude and satisfaction with services provided by each discipline all scored below 60%. Develop a detailed corrective action plan to include improving the response rate i.e., a more effective and objective way to disseminate surveys, as well as methodologies to address the low scores in staff attitude, poor communication, lack of cleanliness, insufficient activities, delays in care, poor patient outcomes.

Base on my SWOT analysis of a Long term Facility How can Include a summary of a long term facility  (e.g., products or services, mission, and vision).  Providing context of why i focus my Gemba walk in the administrator office   Explaining  how I  utilized your SWOT analysis to focus my Gemba walk.   Factor Description   Strengths (Internal - Positive) These are the internal characteristics that give your facility an advantage. Experienced and compassionate staff * Strong reputation for quality care * Modern and well-maintained facilities * Specialized programs for different needs * Competitive pricing Weaknesses (Internal - Negative) These are the internal deficiencies that hinder your facility's performance. High staff turnover * Limited bed availability * Outdated equipment * Lack of specialized services * Inefficient operational processes Opportunities (External - Positive) These are external factors that present possibilities for growth and development Increasing demand…