You have been appointed as a manager in an electronics store , and the quality of the products varies among the various companies , and a defect occurred in the product with a guarantee for it , knowing that some electronics are not repairable . In this case , how can you solve this problem based on your knowledge of the characteristics of the world class organization .

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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You have been appointed as a manager in an electronics store , and the quality of the products varies among the various companies , and a defect occurred in the product with a guarantee for it , knowing that some electronics are not repairable . In this case , how can you solve this problem based on your knowledge of the characteristics of the world class organization .
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