Within the process in the "monitoring" section, we consider the indicators (choose the correct answer): a. clearly insufficient b. superfluous and interpretable c. the best tool for decision making
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Within the process in the "monitoring" section, we consider the indicators (choose the correct answer):
a. clearly insufficient
b. superfluous and interpretable
c. the best tool for decision making
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- 3) The major variable is the central idea of the entire literature. Its sub-variables help specify which particular aspect of the major variable is being referred to. The indicators, on the other hand, are specific information that describes the sub-variables. Examples: Major variable: Study habits Sub-variable: Time required for studying, methods of studying, and place for studying Indicators: Employing patterned time intervals for effective studying: using mnemonics in memorizing the terms; and studying in one's ideal environment Instructions: Identify the major variables, sub-variables, and indicators of the examples of literature review. Example 3: On leadership Competencies and Management Skills (refer to the photo for the details)Assume you are the owner of a restaurant. Create a questionnaire showing appropriate options to measure customer satisfaction or customer experience with respect to the restaurant food and service. Keep in mind a suitable flow of questions while creating the questionnaire. The following types of questions can be included in the survey: • Dichotomous (2 options, example Yes/ No) • Single select (select only 1 option) • Multiple choice (example: select all that apply) • Scales (example: Excellent-Average-Poor, Strongly agree-Agree-Neutral-Disagree-Strongly disagree) Criteria Correct flow of questions Appropriate options given along with questions Questions included matches survey objectives Questions’ vocabulary suitable to industry mentioned1. Give a specific example and scenario in Hospitality Industry that we can apply the Data Analysis Cycle. Identify the Problem Identify Available Data Sources Identify if Additional Data Sources are needed Statistical Analysis Implementation and Development Communicate Results Maintenance
- P7-What type of data could be used to monitor the performance of a restaurant such as McDonald's P8-What measures or actions would be used to improve the consistent quality and speed of preparing fast food for customers28. Which two of the following are perspectives from the balanced scorecard performance measurement model for achieving an organization's strategic objectives? Innovation and learning Firm infrastructure Operations Internal business processes Technology development 29. Which of the following is the best method for visualizing data about trends over time for several data sets on a single chart? A clustered bar chart A component bar chart A line chart A pie chartDirections: For each of the following situations: a. indentify the independent variable/s b. name the dependent variable; and c. give the two attributes of each variable A study on customer's satisfaction based on the quality of food offered in fast foods.
- Which of the following set of measures are appropriate in monitoring 'customer retention'? Select one: a.Customer satisfaction rating, number of repeat purchases, customer acquisition costs b.Customer satisfaction rating, sales growth from customers using loyalty cards, customer profitability per quarter c.Proportion of sales from existing customers, market share, profit attributable to customers in the 21-30 age group d.Proportion of sales from existing customers, number of repeat purchases, sales growth from customers using loyalty cards Clear my choiceDirections a. identify the independent variable/s b. name the dependent variable; c. Give the two attributes of each the variables Note: The first number is answered for your preference. A study on the effect of the gender on the academic performance of students a. gender b. academic performance of students c. gender-male, female; academic performance of students- high performing, low performing 3. A study on costumers' satisfaction based on the quality of food offered in fast foodsA. Identify the Level of Measurement for each of the following variables Price of raw materials A person’s occupation Advertising costs Length of time before a device fails “Star” rating of hotels.
- Consider the following data that is relevant for this decision: Year Tea(L per person) Coffee(L per person) 1994 42.4 95.85 1995 42.12 97.28 1996 47.61 87.62 1997 60.86 92.04 1998 55.58 99.21 1999 50.61 95.63 2000 49.89 97.42 2001 56.77 93.93 2002 62.53 95.67 2003 68.31 99.25 2004 69.88 101.31 2005 72.99 101.68 2006 71.36 104.02 2007 90.78 106.09 2008 74.7 105.8 2009 67.15 102.15 2010 67.03 101.15 2011 87.83 104.05 2012 93.4 102.7 2013 78.9 105.28 2014 111.32 106.3 2015 98.39 104.96 2016 105.25 103.57 Create scatter plots for Coffee vs. Year and Tea vs. Year and Coffee vs. Tea. Create and record the lines of best fit for each and the correlation coefficient.Consider the image below. Briefly design a short section of a survey questionnaire , with only three questions, to identify the most important attributes when customers are choosing a coffee shop and how they would rank the importance of the attributes.A local manufacturing firm which produces engineer to order and assemble to order high value products for the pharmaceutical industry has recently been requested by its owner to provide a proposal on the benefits of a predictive performance model and methodology from a workshop that you have recently completed. You are requested to produce the following report: 1. Review the current state of the practice of performance reporting within firms. 2. Suggest a suite of appropriate key performance measures. 3. Explain the benefits of an Ex-Ante or Predictive Performance approach to enterprise performance management. 4. Recommend a methodology on how this type of Enterprise Performance Model might be deployed within actual firms. It is recommended that you use appropriate examples from the literature or your prior industrial experience to support any recommendations that you provide.
