Why should a manager of a bank home office be evaluated differently from a manager of a bank branch?
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Why should a manager of a bank home office be evaluated differently from a manager of a bank branch?
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- 1. Discuss how your client may determine the customer cost for its service, including non-monetary costs (time, effort, and perceived risk) When considering Customer Cost, we need to understand the perceived cost of its customer’s. From a customer’s point of view, the costs involved in buying and using a service is only part of the price charged by the supplier. Related monetary and non-monetary costs make up the other costs of the service. Time Office Automation may determine their Customer Cost for its service, including monetary and non-monetary costs, depending on various factors such as: The time taken to perform the service. The costs of the parts used / needed. Labour Costs. The costs their competitors are charging, to provide a competitive rate. A call out fee, time, and money (for fuel, etc) used to drive to the customers location. Cost of shipping. Quality of service, Time Office Automation’s staff has more than 25 years of experience in the field, therefore, could…The manager of a local restaurant “RRR” asks you to improve the existing “online food ordering system” with an additional function. It is desired that the new function informs the customer about the approximate time needed to deliver the foods after customer submits the order via the website of “RRR”. If you plan to prepare an online questionnaire for the customers that they may fill on theweb site of “RRR” Write 2 questions that you may use nominal scale and 2 questions that you may useinterval scale.How can organizations optimize system performance through the implementation of automated monitoring and alerting systems? Provide practical examples.
- How does proactive monitoring and alerting contribute to the success of system management strategies? Provide real-world examples.What would be the purpose for a cashier’s well (pit or bucket) in a hotel that has no property management system? Why would a hotel that has a property management system in place also have a cashier’s well (pit or bucketWhat does the intercept mean in equation below ? X: C18 (total employees hours worked per week) versus Y: C19 (clinic patients seen per week). Equation: y=0.49x+0.84 Slope:0.49 Intercept:0.84 Does the intercept mean it is 0.84 and predicts how many patients seen if zero hours were workeed. In this case it has no meaning , it is only a line fitting?
- How did you calculate experimental and theoretical time periods? How did they differ in yourexperiment?a) Suppose you walk into a large supermarket at 2 am with a friend. Your friend says, "I can't believe that these stores stay open all night. Only one out of fifteen checkout lines is open. There can't be more than ten shoppers in this store. It just doesn't make any sense for this store to be open all night." What conditions must be true for it to be to the advantage of the supermarket to stay open all night? b) Your friend has a large garden and grows fresh fruit and vegetables to be sold at a local "farmer's market." Last year your friend was the only worker in the garden, without any additional workers. However, this year your friend hired a worker and production more than doubled. He comments "Next summer, I think I'll hire another two workers (so total workers including myself would go up from 2 to 4) and my output should again more than double". Is it likely that he could hire more workers and always continue to reap greater than proportional increases in production? Why?Importance of the following department at a five star hotel: Weddings department Food and Beverage Department Concierge Department Night Auditor
- What are the advantages and limitations of using Little’s Law?As it applies to customer service, what is “ease of doing business”?Consider the following case as you respond to the questions:HSO Corp. designs, manufactures and sells golf carts, scooters and similar vehicles. When a prospective client contacts one of their seven corporate offices, the office manager fills out an "intake questionnaire" to determine if HSO can meet the prospective client's needs. The office manager assembles a team of employees with expertise in design, production, marketing and accounting; the team reviews the intake questionnaire and determines if HSO can take on the order. If so, the office manager prepares a three-page written proposal for the prospective client; the proposal explains the responsibilities of both HSO and the client, along with a timeline and a budget. The proposal is forwarded to the prospective client electronically, and the client has ten calendar days to accept it. If HSO cannot take on the order, the prospective client receives an automatically generated form letter; if the prospective client does not accept…