The operations vice president of Security Home Bank has been interested in investigating the etticiency of the bahk has been particularly concerned about the costs of handling routine transactions at the bank and would like to compare these costs the bank's various branches. If the branches with the most efficient operations can be identified, their methods can be studied and then replicated elsewhere. While the bank maintains meticulous records of wages and other costs, there has been no attempt thus to show how those costs are related to the various services provided by the bank. The operations vice president has asked your he in conducting an activity-based costing study of bank operations. In particular, she would like to know the cost of opening an accour the cost of processing deposits and withdrawals, and the cost of processing other customer transactions. operatioIS. 3 The Westfield branch of Security Home Bank has submitted the following cost data for last year: Teller wages Assistant branch manager salary Branch manager salary $ 160,000 75,000 80,000 Total $ 315,000 Virtually all other costs of the branch-rent, depreciation, utilities, and so on-are organization-sustaining costs that cannot be meaningfully assigned to individual customer transactions such as depositing checks. In addition to the cost data above, the employees of the Westfield branch have been interviewed concerning how their time was
The operations vice president of Security Home Bank has been interested in investigating the etticiency of the bahk has been particularly concerned about the costs of handling routine transactions at the bank and would like to compare these costs the bank's various branches. If the branches with the most efficient operations can be identified, their methods can be studied and then replicated elsewhere. While the bank maintains meticulous records of wages and other costs, there has been no attempt thus to show how those costs are related to the various services provided by the bank. The operations vice president has asked your he in conducting an activity-based costing study of bank operations. In particular, she would like to know the cost of opening an accour the cost of processing deposits and withdrawals, and the cost of processing other customer transactions. operatioIS. 3 The Westfield branch of Security Home Bank has submitted the following cost data for last year: Teller wages Assistant branch manager salary Branch manager salary $ 160,000 75,000 80,000 Total $ 315,000 Virtually all other costs of the branch-rent, depreciation, utilities, and so on-are organization-sustaining costs that cannot be meaningfully assigned to individual customer transactions such as depositing checks. In addition to the cost data above, the employees of the Westfield branch have been interviewed concerning how their time was
Cornerstones of Cost Management (Cornerstones Series)
4th Edition
ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
Publisher:Don R. Hansen, Maryanne M. Mowen
Chapter11: Strategic Cost Management
Section: Chapter Questions
Problem 7E
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First stage allocation of cost to activity cost pools | |||||||||
Particulars | Total Cost | Opening accounts | Processing deposits and withdrawls | Customer transactions | Other activities | ||||
% | Amount | % | Amount | % | Amount | % | Amount | ||
Teller Wages | $160,000.00 | 5% | $8,000.00 | 65% | $104,000.00 | 20% | $32,000.00 | 10% | $16,000.00 |
Assistant branch manager salary | $75,000.00 | 15% | $11,250.00 | 5% | $3,750.00 | 30% | $22,500.00 | 50% | $37,500.00 |
Branch manager salary | $80,000.00 | 5% | $4,000.00 | 0% | $0.00 | 10% | $8,000.00 | 85% | $68,000.00 |
Total | $315,000.00 | $23,250.00 | $107,750.00 | $62,500.00 | $121,500.00 |
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