Outcomes of discussions between members from different cultural backgrounds are a function of: O different strategic behaviors, as well as different interests and priorities, both of which are driven by a person's cultural background different strategic behaviors O different interests and priorities O structural interventions

Principles of Management
OER 2019th Edition
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax
Chapter15: Managing Teams
Section15.6: Multicultural Teams
Problem 1CC: What are some of the challenges of a multicultural team?
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The overarching message of the HBR Ch 7 reading on Managing Multicultural Teams can be
summarized as:
Prepare, recognize, reframe, and silence are the 4 main approaches to de-escalating conflict that stems
from multicultural differences
The challenge in managing multicultural teams effectively is to recognize underlying cultural causes of
conflict, and to intervene in ways that both get the team back on track and empower its members to deal
with future challenges themselves
Group identity is feeling that group membership is an important part of who you are, which is only
possible in multicultural teams if leaders converge on group emotions and build in high learning
orientation
O Multicultural teams are particularly vulnerable to social loafing, which can be combatted by spending
time throughout the team lifespan to set ground rules and reframe arguments around interests
Outcomes of discussions between members from different cultural backgrounds are a function
of:
different strategic behaviors, as well as different interests and priorities, both of which are driven by a
person's cultural background
different strategic behaviors
different interests and priorities
O structural interventions
The goal, according to the Investment Model of team conflict management is to move from passive
destructive behavior to
compassionate instruction
replacement
passive constructive
active constructive
Transcribed Image Text:The overarching message of the HBR Ch 7 reading on Managing Multicultural Teams can be summarized as: Prepare, recognize, reframe, and silence are the 4 main approaches to de-escalating conflict that stems from multicultural differences The challenge in managing multicultural teams effectively is to recognize underlying cultural causes of conflict, and to intervene in ways that both get the team back on track and empower its members to deal with future challenges themselves Group identity is feeling that group membership is an important part of who you are, which is only possible in multicultural teams if leaders converge on group emotions and build in high learning orientation O Multicultural teams are particularly vulnerable to social loafing, which can be combatted by spending time throughout the team lifespan to set ground rules and reframe arguments around interests Outcomes of discussions between members from different cultural backgrounds are a function of: different strategic behaviors, as well as different interests and priorities, both of which are driven by a person's cultural background different strategic behaviors different interests and priorities O structural interventions The goal, according to the Investment Model of team conflict management is to move from passive destructive behavior to compassionate instruction replacement passive constructive active constructive
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