Online Shopping during the Pandemic As the coronavirus continues to gain traction in Europe and the rest of the world, there have been signs of changing consumer behavior. Self-quarantines and growing consumer worry about public exposure is providing opportunities for the e-commerce business to thrive over the next few months. As consumers turn to digital options as a means to bypass physical shopping environments, the change in behavior will certainly impact longer-term behavior. As we well know, consumer behavior is not only influenced by technological advancements, but also by environmental, economic and sociological factors and all three of these are evident with COVID-19. In 2021, e-commerce is expected to represent 12% of total retail sales; however, a change in consumer behavior in the first quarter of this year due to the coronavirus is sure to impact the future quarters for 2021 and have a profound impact on holiday sales. As the consumer’s confidence with online shopping grows and technology is more intuitive, creating a better UX and a more engaged customer, the digital side of retail businesses must be developed at a faster rate than previous projections Question 6 The COVID-19 pandemic has affected a number of businesses, especially most business-2-business (B2B) enterprises. You have been tasked with describing four B2B business models that have been affected by the pandemic.
Online Shopping during the Pandemic
As the coronavirus continues to gain traction in Europe and the rest of the world, there have been signs
of changing
is providing opportunities for the
As consumers turn to digital options as a means to bypass physical shopping environments, the change
in behavior will certainly impact longer-term behavior. As we well know, consumer behavior is not only
influenced by technological advancements, but also by environmental, economic and sociological
factors and all three of these are evident with COVID-19.
In 2021, e-commerce is expected to represent 12% of total retail sales; however, a change in consumer
behavior in the first quarter of this year due to the coronavirus is sure to impact the future quarters for
2021 and have a profound impact on holiday sales.
As the consumer’s confidence with online shopping grows and technology is more intuitive, creating a
better UX and a more engaged customer, the digital side of retail businesses must be developed at a
faster rate than previous projections
Question 6
The COVID-19 pandemic has affected a number of businesses, especially most business-2-business (B2B) enterprises. You have been tasked with describing four B2B business models that have been affected by the pandemic.
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