Martha comes in the office and presents a state assistance card, followed by the next patient, Debra, who presents a Blue Cross Blue Shield card. The medical assistant greets Debra with a smile but never acknowledges Martha, and after handing back Martha's card, the medical assistant makes sure to sanitize her hands. This is an example of:
Martha comes in the office and presents a state assistance card, followed by the next patient, Debra, who presents a Blue Cross Blue Shield card. The medical assistant greets Debra with a smile but never acknowledges Martha, and after handing back Martha's card, the medical assistant makes sure to sanitize her hands. This is an example of:
Chapter6: Phlebotomy Technique
Section: Chapter Questions
Problem 2CT
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Martha comes in the office and presents a state assistance card, followed by the next patient, Debra, who presents a Blue Cross Blue Shield card. The medical assistant greets Debra with a smile but never acknowledges Martha, and after handing back Martha's card, the medical assistant makes sure to sanitize her hands. This is an example of:
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