good way to find out what customers want.         2. Marketing research tells companies how satisfied or dissatisfied their customers are.         3. Marketing research can help companies take advantage of marketing opportunities.         4. Marketers can use surveys to help them make better decisions.         5. Marketers can use research to help them spot trends.         6. Technology allows marketers to track customer buying behavior         7. Online questionnaires offer a quick response time and lower costs than direct mail, telephone, or personal surveys.         8. Some people like to receive marketing materials that target their specific needs.         9. There are ethical and legal issues involved in gathering marketing research data.         10. Gathering large amounts of data causes concerns about privacy.         11. Theft of customer data is becoming more and more common.         12. Some companies pay people to write favorable product reviews online.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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        1. Marketing research is a good way to find out what customers want.
        2. Marketing research tells companies how satisfied or dissatisfied their customers are.
        3. Marketing research can help companies take advantage of marketing opportunities.
        4. Marketers can use surveys to help them make better decisions.
        5. Marketers can use research to help them spot trends.
        6. Technology allows marketers to track customer buying behavior
        7. Online questionnaires offer a quick response time and lower costs than direct mail, telephone, or personal surveys.
        8. Some people like to receive marketing materials that target their specific needs.
        9. There are ethical and legal issues involved in gathering marketing research data.
        10. Gathering large amounts of data causes concerns about privacy.
        11. Theft of customer data is becoming more and more common.
        12. Some companies pay people to write favorable product reviews online.
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