During rounds, a charge nurse hears the patient care techni-cian yelling loudly to a patient regarding a transfer from the bed to chair. When entering the room, what is the nurse’s bestresponse? a. “You need to speak to the patient quietly. You are disturb-ing the patient.” b. “Let me help you with your transfer technique.”c. “When you are finished, be sure to apologize for yourrough demeanor.”d. “When your patient is safe and comfortable, meet me atthe desk.”

Comprehensive Medical Assisting: Administrative and Clinical Competencies (MindTap Course List)
6th Edition
ISBN:9781305964792
Author:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa
Publisher:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa
Chapter12: Patient Scheduling
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During rounds, a charge nurse hears the patient care techni-
cian yelling loudly to a patient regarding a transfer from the

bed to chair. When entering the room, what is the nurse’s best
response?

a. “You need to speak to the patient quietly. You are disturb-
ing the patient.”

b. “Let me help you with your transfer technique.”
c. “When you are finished, be sure to apologize for your
rough demeanor.”
d. “When your patient is safe and comfortable, meet me at
the desk.”

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