Courtesy Calls makes telephone calls for businesses and charities. A profit of $0.50 is made for each business call and $0.40 for each charity call. It takes 4 min (on average) to make a business call and 6 min (on average) to make a charity call. If there are 240 min of calling time to be distributed each day, how should that time be spent so that Courtesy Calls makes a maximum profit? What changes, if any, occur in the maximum profit and optimal production policy if they must make at least 12 business and 10 charity calls every day?

Courtesy Calls makes telephone calls for businesses and charities. A profit of $0.50 is made for each business call and $0.40 for each charity call. It takes 4 min (on average) to make a business call and 6 min (on average) to make a charity call. If there are 240 min of calling time to be distributed each day, how should that time be spent so that Courtesy Calls makes a maximum profit? What changes, if any, occur in the maximum profit and optimal production policy if they must make at least 12 business and 10 charity calls every day?

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section12.5: Analytic Steady-state Queueing Models

Problem 17P

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