Case Study 3 – Miscommunication The Space Shuttle Columbia disaster While reentering Earth’s atmosphere the shuttle unexpectedly disintegrated, resulting in the death of all seven astronauts on board. The cause was later discovered to be damage to thermal shielding tiles from impact with a falling piece of foam insulation of an external tank during launch. It was the seventh known instance of this particular piece breaking free during launch. NASA’s investigation team found melted aluminum on the thermal tiles and inside edges of the left wing of the spacecraft, supporting the notion that the Columbia’s destruction was due to hot gases that penetrated the damaged spot on the wing. Mission control deemed that foam shedding was a not a safety factor prior to launch, believed damage of the shuttle panels were not a significant issue. It was not until January 24, 2003, that mission control had classified the damage as a problematic issue. These missteps in communication between mission control and the debris assessment team inhibited a proper examination of the damages to the spacecraft. Is good communication a part of professional ethics?

Understanding Business
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ISBN:9781259929434
Author:William Nickels
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Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Case Study 3 – Miscommunication
The Space Shuttle Columbia disaster While reentering Earth’s atmosphere the shuttle unexpectedly disintegrated, resulting in the death of all seven astronauts on board. The cause was later discovered to be damage to thermal shielding tiles from impact with a falling piece of foam insulation of an external tank during launch. It was the seventh known instance of this particular piece breaking free during launch. NASA’s investigation team found melted aluminum on the thermal tiles and inside edges of the left wing of the spacecraft, supporting the notion that the Columbia’s destruction was due to hot gases that penetrated the damaged spot on the wing. Mission control deemed that foam shedding was a not a safety factor prior to launch, believed damage of the shuttle panels were not a significant issue. It was not until January 24, 2003, that mission control had classified the damage as a problematic issue. These missteps in communication between mission control and the debris assessment team inhibited a proper examination of the damages to the spacecraft. Is good communication a part of professional ethics?

Case Study 4 – Responsibility
The Puri-Haridwar Utkal Express derailed with 14 coaches of the train jumped off the track. Derailment could have been caused by the ongoing repair work on the rail line; station master insists he was not informed about any maintenance. Is officer’s responsibility to ensure safety, is a part of work ethics?

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