Based on your readings and experiences define the term conflict in the workplace and discuss with examples two strategies for managing conflict.   articulate 5 objectives i can use to conduct a discussion on the given topic

Ciccarelli: Psychology_5 (5th Edition)
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ISBN:9780134477961
Author:Saundra K. Ciccarelli, J. Noland White
Publisher:Saundra K. Ciccarelli, J. Noland White
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Based on your readings and experiences define the term conflict in the workplace and discuss with examples two strategies for managing conflict.  

articulate 5 objectives i can use to conduct a discussion on the given topic

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give real life experience for  The two strategies for managing conflict in the workplace 

MEDIATION AND NEGOTIATION - When there are conflicts, communication is generally absent. So, mediation and negotiation between the parties become vital to manage/resolve conflicts. Usually, a neutral, third party mediator is perfect to mediate between the parties involved, negotiate a common ground, and mitigate/resolve the conflict.

OPEN AND EFFECTIVE COMMUNICATION - As a workplace policy, open and effective communication must be encouraged, where all parties are allowed to express their perspectives and concerns. So, even if there are conflicting parties, open and effective communication policy will facilitate understanding and lead to conflict resolution. 

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