Background In a traditional hierarchical organization, top-level managers set direction by formulating strategy and controlling resources; middle-level managers mediate the vertical information process and resource allocation processes by assuming the role of administrative controllers; and front-line managers find themselves in the role of operational implementers. A common career path in organizations is for new employees to begin in an entry-level job and, with satisfactory performance and available openings, be promoted to higher level positions. The employee begins by doing a non-management job and at some point transitions to a management job. Instead of doing the work, they are now directing the work of others. For example, an employee begins as an engineer solving technical problems and becomes a manager of engineers solving technical problems. Technical skills have become less important and interpersonal skills have become more important. Not all employees are able to successfully make this transition from a non-management role to a management role. Although some organizations invest heavily in developing management talent, others do little to help the employee make the transition from a non-management role to a management role, perhaps assuming that if an employee was successful in a non-management role, he or she should be successful in a management role. To Do Part1: Interview a manager to learn how management jobs differ from non-management jobs. Use the list of questions in the table below, and develop two additional interview questions of your own.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Background

In a traditional hierarchical organization, top-level managers set direction by formulating strategy and controlling resources; middle-level managers mediate the vertical information process and resource allocation processes by assuming the role of administrative controllers; and front-line managers find themselves in the role of operational implementers. A common career path in organizations is for new employees to begin in an entry-level job and, with satisfactory performance and available openings, be promoted to higher level positions. The employee begins by doing a non-management job and at some point transitions to a management job. Instead of doing the work, they are now directing the work of others. For example, an employee begins as an engineer solving technical problems and becomes a manager of engineers solving technical problems. Technical skills have become less important and interpersonal skills have become more important.

Not all employees are able to successfully make this transition from a non-management role to a management role. Although some organizations invest heavily in developing management talent, others do little to help the employee make the transition from a non-management role to a management role, perhaps assuming that if an employee was successful in a non-management role, he or she should be successful in a management role.

To Do

Part1: Interview a manager to learn how management jobs differ from non-management jobs. Use the list of questions in the table below, and develop two additional interview questions of your own.

 

 

Interview Questions
1. What new things did you have to learn to do in
your management job that you had not done in your
previous non-management jobs?
2. What was the most difficult thing for you to learn
when you became a manager?
3. What did the organization do to prepare you for
your management role?
4. What did you do by yourself to prepare for your
management role?
5. Divide up 100 points to indicate how you spend
your day, what tasks, what activities, etc
6. Divide up 100 points to indicate whom you
interact with during your day.
7. What are you doing now to prepare yourself for
your next position?
8. What are you doing now to prepare your
replacement to do your job?
9. What is the best thing about your job?
10. What is the worst thing about your job?
11.
12.
Link to something you learned in this class. Cite
the textbook (Section or Page) or PowerPoint (Title
and Page).
ORG3310: Introduction to Human Resources Management
Manager's Responses
2
Transcribed Image Text:Interview Questions 1. What new things did you have to learn to do in your management job that you had not done in your previous non-management jobs? 2. What was the most difficult thing for you to learn when you became a manager? 3. What did the organization do to prepare you for your management role? 4. What did you do by yourself to prepare for your management role? 5. Divide up 100 points to indicate how you spend your day, what tasks, what activities, etc 6. Divide up 100 points to indicate whom you interact with during your day. 7. What are you doing now to prepare yourself for your next position? 8. What are you doing now to prepare your replacement to do your job? 9. What is the best thing about your job? 10. What is the worst thing about your job? 11. 12. Link to something you learned in this class. Cite the textbook (Section or Page) or PowerPoint (Title and Page). ORG3310: Introduction to Human Resources Management Manager's Responses 2
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