a.  Assume that the cost of goods sold is 60% and that the monthly discount rate is 1%. Looking at the values in the exhibit above, you note that the average monthly revenue for a subscribed customer rises as the company sends more emails. In addition, the average monthly revenue for an unsubscribed customer also rises as the company sends more emails. What could explain both of these patterns?    b. Calculate the 6-month LTV for each of the four tested email frequencies. Please show the spreadsheet with your calculations and be clear about any assumptions you are making.    c. Based on this test, how many emails-per-week should the company be sending to its customers? This email frequency should apply to all customers; the company doesn't want to implement a different email frequency for different kinds of people

FINANCIAL ACCOUNTING
10th Edition
ISBN:9781259964947
Author:Libby
Publisher:Libby
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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a.  Assume that the cost of goods sold is 60% and that the monthly discount rate is 1%. Looking at the values in the exhibit above, you note that the average monthly revenue for a subscribed customer rises as the company sends more emails. In addition, the average monthly revenue for an unsubscribed customer also rises as the company sends more emails. What could explain both of these patterns?

 

 b. Calculate the 6-month LTV for each of the four tested email frequencies. Please show the spreadsheet with your calculations and be clear about any assumptions you are making. 

 

c. Based on this test, how many emails-per-week should the company be sending to its customers? This email frequency should apply to all customers; the company doesn't want to implement a different email frequency for different kinds of people

Avg. monthly
unsubscription
rate
Avg. monthly
revenue for a
subscribed
customer
Avg. monthly
revenue for an
unsubscribed
customer
1 email per
week
2.5%
$9.97
$6.32
2 emails per
week
3.4%
$13.21
$6.37
3 emails per
week
9.6%
$14.36
$6.71
4 emails per
week
17.2%
$14.89
$7.12
Transcribed Image Text:Avg. monthly unsubscription rate Avg. monthly revenue for a subscribed customer Avg. monthly revenue for an unsubscribed customer 1 email per week 2.5% $9.97 $6.32 2 emails per week 3.4% $13.21 $6.37 3 emails per week 9.6% $14.36 $6.71 4 emails per week 17.2% $14.89 $7.12
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