A nurse manager of a busy cardiac unit observes disagree-ments between the RNs and the LPNs related to schedules and nursing responsibilities. At a staff meeting, the managercompliments all the nurses on a job well done and points outthat expected goals and outcomes for the month have beenmet. The nurse concludes the meeting without addressing thedisagreements between the two groups of nurses. Which ofthe following conflict resolution strategies is being employedby this manager?a. Collaboratingb. Competingc. Compromisingd. Smoothing

A nurse manager of a busy cardiac unit observes disagree-ments between the RNs and the LPNs related to schedules and nursing responsibilities. At a staff meeting, the managercompliments all the nurses on a job well done and points outthat expected goals and outcomes for the month have beenmet. The nurse concludes the meeting without addressing thedisagreements between the two groups of nurses. Which ofthe following conflict resolution strategies is being employedby this manager?a. Collaboratingb. Competingc. Compromisingd. Smoothing

Comprehensive Medical Assisting: Administrative and Clinical Competencies (MindTap Course List)

6th Edition

ISBN:9781305964792

Author:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa

Publisher:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa

Chapter12: Patient Scheduling

Section: Chapter Questions

Problem 2CR

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