A black belt has identified the following key input (X) andoutput (Y) variables for the process of laundering yourclothes in your washing machine at home:Develop a cause-and-effect diagram for this process ofwashing clothes. Next develop a cause-and-effect matrixand use your own insight and judgment about the processto rank and weight the output (Y ) variables, assign anumerical score to each X-Y combination, develop overallscores for each X variable, and then rank the X variables interms of importance.

Basic Clinical Laboratory Techniques 6E
6th Edition
ISBN:9781133893943
Author:ESTRIDGE
Publisher:ESTRIDGE
Chapter1: The Clinical Laboratory
Section1.9: Quality Assessment
Problem 4RQ
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A black belt has identified the following key input (X) and
output (Y) variables for the process of laundering your
clothes in your washing machine at home:Develop a cause-and-effect diagram for this process of
washing clothes. Next develop a cause-and-effect matrix
and use your own insight and judgment about the process
to rank and weight the output (Y ) variables, assign a
numerical score to each X-Y combination, develop overall
scores for each X variable, and then rank the X variables in
terms of importance.

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