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- Process-management services?Imagine that you own your business. You are producing a product (it could be a service). You would like to differentiate your product. A. Why would you want to differentiate your product?Individualised service. You must choose one. Items with several uses Products and services tailored to a certain system Generic alternatives?
- Q1) Imagine that you own your business. You are producing a product (it could be a service as well). You would like to differentiate your product. a. Why would you want to differentiate your product? b. How would you do it? How would your product differ? Please provide a specific product: a detailed explanation of your original product and how you would differentiate it.4. Differentiate between standardization and normalization. Support your answer bymentioning one example of each.Suppose a company intends to offer a new service to ssome of its internal customer. Discuss how the fact that the customer are internal would change the process of managing the four phases of service life cycle.
- Q1) How would you convince a customer to choose your product and service ?1. What are the determinants of service quality? 2. Explain the service quality model and each gap of the model. 3. What are prevention, appraisal, and failure (internal and external) costs.z. What strategies can organizations use to effectively test and validate new product or service concepts?