1. Which of the following statements about business writing is most accurate?a. Business writing is almost identical to the writing done in high school and college classes?b. When writing documents, quantity enhances quality.c. Business writers should attempt to impress readers with their powerful vocabulary and extensive knowledge.d. Business writing should be focused on the reader.1. Business writing should do all but which of the following?a. Discuss your feelings and display your thought process.b. Present information clearly and concisely.c. Look at problems and situations from the reader's perspectived. Strive to express rather than impress1. Max is responding to a customer's question that was sent to him via e-mail. What is the very first thing Max should do?a. Hit the "Reply" buttonb. Determine the purpose of the message he will send as a response.c. Start composing his reply.d. Conduct any necessary research.1. Sara works for an insurance company and is responding to a message about a client's claim. Which of the followingdescribes Sara's action in the second phase of the writing process?a. Sara checks the format of the letterb. Sara runs the spelling and grammar checker to look for errors in the message.c. Sara determines the best organizational pattern for her message to the client.d. Sara determines what communication channel to use to respond to the message.1. Which of the following takes place during the first phase of the 3x3 writing process?a. Revise to make sure writing is clear and conciseb. Write the rough draftc. Gather any needed information through formal or informal research techniques.d. Anticipate how readers will respond to the message.1. You can identify the appropriate tone, language, and channel for your message bya. Cultivating the "you" viewb. Profiling your audience before you write.c. Selecting an appropriate form.d. Using the most up-to-date computer software.1. Phase 2 of the 3x3 writing process begins with doing which of the following?a. Writing the rough draftb. Deciding how to organize the message.c. Selecting a communication channeld. Gathering necessary information1. Most business people begin their research by doing which of the following?a. Accessing information electronically via the Internet, databases, or CDsb. Searching for information manually in librariesc. Putting together focus groupsd. Using controlled variables to conduct a scientific study1. Which of the following is an informal research method?a. Searching the Internetb. Looking in the company files for informationc. Conducting a scientific experiment to gather information under controlled circumstances.d. Looking in the card catalogue at your public library1. Which of the following is an example of using a formal research method?a. lan talks with his boss to decide what items to include on the meeting agendab. Lynne uses various Internet search tools to find information about virus detection software.c. Ben looks in the company files for copies of minutes from previous meetings.d. Alexandra calls a few of her colleagues to find out how they feel about carpooling.

Question

1. Which of the following statements about business writing is most accurate?a. Business writing is almost identical to the writing done in high school and college classes?b. When writing documents, quantity enhances quality.c. Business writers should attempt to impress readers with their powerful vocabulary and extensive knowledge.d. Business writing should be focused on the reader.1. Business writing should do all but which of the following?a. Discuss your feelings and display your thought process.b. Present information clearly and concisely.c. Look at problems and situations from the reader's perspectived. Strive to express rather than impress1. Max is responding to a customer's question that was sent to him via e-mail. What is the very first thing Max should do?a. Hit the &#34;Reply&#34; buttonb. Determine the purpose of the message he will send as a response.c. Start composing his reply.d. Conduct any necessary research.1. Sara works for an insurance company and is responding to a message about a client's claim. Which of the followingdescribes Sara's action in the second phase of the writing process?a. Sara checks the format of the letterb. Sara runs the spelling and grammar checker to look for errors in the message.c. Sara determines the best organizational pattern for her message to the client.d. Sara determines what communication channel to use to respond to the message.1. Which of the following takes place during the first phase of the 3x3 writing process?a. Revise to make sure writing is clear and conciseb. Write the rough draftc. Gather any needed information through formal or informal research techniques.d. Anticipate how readers will respond to the message.1. You can identify the appropriate tone, language, and channel for your message bya. Cultivating the &#34;you&#34; viewb. Profiling your audience before you write.c. Selecting an appropriate form.d. Using the most up-to-date computer software.1. Phase 2 of the 3x3 writing process begins with doing which of the following?a. Writing the rough draftb. Deciding how to organize the message.c. Selecting a communication channeld. Gathering necessary information1. Most business people begin their research by doing which of the following?a. Accessing information electronically via the Internet, databases, or CDsb. Searching for information manually in librariesc. Putting together focus groupsd. Using controlled variables to conduct a scientific study1. Which of the following is an informal research method?a. Searching the Internetb. Looking in the company files for informationc. Conducting a scientific experiment to gather information under controlled circumstances.d. Looking in the card catalogue at your public library1. Which of the following is an example of using a formal research method?a. lan talks with his boss to decide what items to include on the meeting agendab. Lynne uses various Internet search tools to find information about virus detection software.c. Ben looks in the company files for copies of minutes from previous meetings.d. Alexandra calls a few of her colleagues to find out how they feel about carpooling.

Accepted Answer

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