nvq level 5 leadership and management in health and social care unit 1

Review the range of groups and individuals whose communication needs must be addressed in own job role.

1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role

1.1- Review the range of groups and individuals whose communication needs must be addressed in own job role:

potentially cause problems as someone could be thrown into a role that they are not

Reducing barriers to effective communication means we must change or adapt our method to suit the needs of an individual. Once the barrier can be identified we can work out how best to manage it.

This has enabled me to communicate with confidence when interacting with staff, parents and the wider community. I believe that the key to successful interactions is based on my ability to communicate clear, concise and accurate information that is focused on the objective. I adapt my language to suit conditions and never allow personal opinion or aggression to enter my communications. I maintain a sound understanding of the issues being discussed so that I am able to state facts. I continue to provide efficient and high standards of customer service to our customers, including coordinating responses to escalated customer queries. Ability to interpret and apply departmental policies and procedures when

When working in social care setting communication is a key factor, you need to be able to communicate with a wide range of people such as service users, families, members of staff, management and external professionals (i.e. GP’s, social services, nurses,

Communication is one of the most crucial aspects in my role as a lead support worker. Communication is ubiquitous, and we perform it within a wide spectrum that is entirely dependent on context. People chat informally socially in a bar, parents adopt it with simplicity when reading their children bed time stories and workplace managers use it formally when in professional meetings. To be an effective communicator in the health and social care sector one has to understand the communicative needs of the recipient.

Strategy to overcome communication barriers , firstly state all anticipated barriers that may impact upon others causing challenging behaviour.

1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role.

The ability to communicate information accurately is a vital life skill. Most of your life depends on communication. From your family, friends, to your career. Knowing how to communicate gives you the benefits of getting to know others and producing a healthy work environment. Communication with others helps you understand, trust, and respect others. in a working

Effective communication is essential in any business role. Relaying information within a company has to be effective, clear, and easy to understand to be successful. A good communicator has several reasonsfor being good. Ranging from knowing the information they are presenting to having the confidence in their ability to speak in front of crowds. Good communicators understand the different characteristics of their audience, the diversity each member has, the correct communication channel to use, they look for ways to ensure their messages are effective and received.

What is effective communication and why is it important? Effective communication is considered to be talking and listening. However, there are individuals in society who struggle to communicate effectively which hold them back in their career. It is important to communicate effectively in your personal life and social events. When two people communicate effective it involves getting information from another person. Effective communication is critical to success, understand what is being conveyed. Your ability to understand what next person is saying is through articulation and communication skills. You can use your own background on communication skills to ensure that both parties

There are various barriers which affect communication within an organisation ranging from environmental factors such as the technology used or workplace design to staffing issues such as perception and cultural barriers.

In order to address issues of communication and how the topic effects job performance one must first begin with what is meant by effective communication, one must also consider why expectations are necessary. Communication not just the exchange of information, it also encompasses the emotion and intentions behind the information. In order for effective communication to take place both the sender and receiver of the message have to actively engage in the process. The process can be difficult as the sender must attempt to convey the message in a manner in which the receiver will understood it in the way that was