Government's Core Merger Objectives

As relationship professionals of our industry we have a responsibility to ensure that we take the necessary steps in taking care of each client and their needs. Since we have established our client groups needs we now have a chance to interact with them and provide them a level of service and solutions that meets their established needs. Our clients depend on us to ensure that they can trust us in our decision making and if we show them consistent effort and positive intention then we can achieve their long-term business. In this exam, we will provide overview of the strategy in a question and answer format. (The Root) Our department accepts the challenge of developing a plan to grow new relationships and to steward existing relationships. Leadership has started a new plan to be a premier relationship based company focused on the sustained long term relationships that will continue to benefit not only the customer but our goods business as well. Customer identification and differentiation has been completed for us thanks to the operations team getting that data to us in the last briefing. Our task team at hand is to discern and label the interactions and customizations that are needed to follow through on our new model of IDIC. Our dialogue with the customer is going to help us determine who is talking about the brand, what they are saying and where is it being talked about dialogue with the customer is going to help us determine who is talking about the brand, what they are

Through sustaining the customer relationships, leaders of the company have realized that “becoming nearer to the consumer” is vital for the progression.

Service innovation. Customers are open to increasingly outsourcing supply chain and logistics activities to third parties. Flexible and innovative solutions are highly important to gain and retain profitable market share.

To truly understand the consumer’s needs one must listen to what the consumer wants and desires, it takes very little effort on the part of Company Q to understand the needs of its consumers. The effort we make can be the difference between a store’s success and a store going bankrupt. Insuring that Company Q's stores standout amongst its competitors in the marketplace will help give Company Q a competitive edge.

A store like Nordstrom has built a successful model on availability of knowledgeable salespeople, and other luxury or near-luxury retailers would be advised to pay attention. But a mass retailer like Target is not dependent on “high touch” customer service; rather, the most important things it can do to satisfy its shoppers are to ensure that goods are on the shelf and the checkout process is efficient. As more consumers migrate to

We serve customers in an extensive range of industries. Our customers include national retail chains, family owned retail stores, subdivisions, office parks, churches, municipalities, shopping centers, HOAs, schools, industrial facilities, apartment complexes, restaurants and condominiums.

Customer Service: Our business is built on the premise of achieving 100% customer satisfaction and developing a long-term

This strategy is vital and attracts customers that have been loyal and meet the company vision of customer first. This strategy boosts sales in their industry.

Will ensure that all parts of our business work together cohesively to deliver customer-centric outcomes to support the initiatives in our Future Strategic Business Plan.

6.1 How does your retailer currently manage customer expectations? Describe in details at least 2 examples of messages it focuses on and their delivery

The creative customer service model must be sustained to ensure the competitive advantage is not lost.

Today’s customers are more aware and empowered, and have more bargaining power due to the exponential increase in competition – direct, indirect or substitute. In retailing, they want hassle-free shopping, have less time at their disposal to locate the shop and the merchandise and are reluctant to keep waiting. The modern format retail stores are doing their best to anticipate the customer’s demands and are going all out to redesign their store interiors, offer more choices in varieties and assortments, and are giving as many services as feasible.

Our objective is to serve our customers professionally, with the integration of marketing and merchandising expertise along with technical support to build such a comfort level with customers, which would make them feel that they are in the right place to get the true competitive merchandize with outstanding quality.

o Retail clients through value added resellers – handled, installations, configured SW,customer networks and service part of responsibility

Distribution – to make certain they are getting the latest most innovative products to customers quickly