preview

Eco 372 Week 4

Decent Essays

Progress To-Date
Over the past two weeks I have researched various scholarly journal entries and various articles. I was able to find ways for SHLD to increase their bargaining power. This includes introducing additional private labeled products. SHLD already provides private label products, but allowing additional private labeled products can yield higher profit margins. Furthermore, I researched both the importance of an accurate mission statement and the benefits of surveying clientele. After researching how effective a mission statement can be towards an organization, I began to focus on how to modify SHLD’s mission statement. The modification will keep SHLD on a path to success
In addition to modifying SHLD’s mission statement, I found it necessary to include customer surveys. After reading a scholarly article based on clientele feedback, I was able to come up with a comprehensive feedback approach for customer surveys. When creating a survey for an organization, the creator of the survey needs to figure out how the organization will use the results. My most recent path of research has led me to increasing SHLD’s marketing tools. I am in the process of making a connection between social media and survey results …show more content…

My plan is to survey customers from competitors and customers from SHLD. Over the past week, I have successfully surveyed SHLD customers. The survey is printed out on a business card and given to customers as they leave. SHLD allowed me to do this, but competitors such as Wal-Mart and Target will not agree to give out the business cards to their customers. This put me in a difficult place and forced me to think of other ways to collect information from competitor’s customers’. I was able to overcome this obstacle by posting the link of the survey on Wal-Mart’s Facebook page and twitter account. This allowed me to start collecting information from competitor’s

Get Access